Contact Us

By Phone
Talk to a live Member Service Representative Monday, Tuesday and Thursday 8:30 a.m. until 5:00 p.m., Wednesday 9:30 a.m. until 5:00 p.m. and Friday 8:30 a.m. until 5:30 p.m. Please visit the Locations page to find contact information for specific branches.

By E-mail

Secure Messages
Confidential information should be sent to GECU through secure message. You may send a secure message to the credit union through our free online banking message center. Just access your online account and click on the Message Center link to the left. Next, click on the Create New Message link to send secure questions to a Member Service Representative who will respond promptly.

Regular Mail
Greater Eastern Credit Union
PO Box 5130
Johnson City, TN 37602

Mobile App

Access your GECU accounts from our free mobile app. After clicking on the mobile app menu (top left), scroll down to “Contact Us”. Click the desired location and preferred contact type. A GECU representative will respond promptly.