By Phone


Talk to a live Member Service Representative Monday, Tuesday and Thursday 8:30 a.m. until 5:00 p.m., Wednesday 9:30 a.m. until 5:00 p.m. and Friday 8:30 a.m. until 5:30 p.m. Please visit the Locations page to find contact information for specific branches.

Secure Messages

Confidential information should be sent to GECU through secure message. You may send a secure message to the credit union through our free online banking message center. Just access your online account and click on the Message Center link to the left. Next, click on the Create New Message link to send secure questions to a Member Service Representative who will respond promptly.

Regular Mail

Greater Eastern Credit Union
PO Box 5130
Johnson City, TN 37602